Sales Training – Sales Mastery Mindset
In 30 seconds Achieving sales mastery is a continuous journey rather than a final destination. However, developing a sales mastery mindset and creating a sales mastery environment within our...
View ArticleFrom EQ to RQ: The Evolution of Emotional Intelligence
In 30 seconds EQ – emotional intelligence – has been top of mind in business since the 1990s. Mastering EQ is essential to personal and professional development when it comes to performing well in...
View ArticleWe’re All in Sales – An Internal Team’s Journey
In 30 seconds Lately, I have been working with internal teams of an ASX-listed business. These teams include Audit & Risk, Business Consulting, People & Culture, and Diversity & Inclusion....
View ArticleBeyond the Transaction
In 30 seconds Selling is much more than completing transactions, particularly in B2B and complex B2C environments. Delivering value is crucial for building long-term relationships with customers. To...
View ArticleThe Tricky Business of Discounts
In 30 seconds Asking for a discount can be customary or a signal of needing expense justification. For businesses, avoiding unnecessary discounts is crucial. Discounting devalues offerings, sets poor...
View ArticleThe Ever-Evolving Path to Sales Mastery
In 30 seconds The road to sales mastery is a dynamic process that involves continuous learning, practice, and adaptation. In the ever-evolving selling profession, this means embracing change and honing...
View ArticleEverybody Lives by Selling Something
In 30 seconds The quote “Everybody lives by selling something,” attributed to Robert Louis Stevenson, emphasizes that everyone constantly engages in selling, whether products, ideas, or themselves. In...
View ArticleNurturing Soft Skills for Business Success
In 30 seconds Soft skills have taken centre stage in the 4th Industrial Revolution, becoming integral to employability and business success. These versatile abilities, spanning communication, teamwork,...
View ArticleMastering Human-Centred Learning
Sales Trend 11 from the Barrett 12 Sales Trends for 2023 is about Learning and Development. By Jens Hartmann // Head of Learning and Development at Barrett In 30 seconds In the corporate world, the...
View ArticleWhy Prospecting & BD Are Still Relevant
In 30 seconds Prospecting involves the identification of potential clients through targeted outreach. This leads to Business Development, where relationships with potential and existing clients are...
View ArticleUnlocking Human Potential in the Age of Tech
In 30 seconds Soft skills are now essential for everyone, not just salespeople. In a complex, connected world, automation threatens certain tasks, but people crave human connection. From building trust...
View ArticleStriking Balance – Barrett’s 12 Sales & Business Trends for 2024
In December 2023 we published Barrett’s 12 Sales & Business Trends for 2024. This is a summary of that report, in case you missed it. For decades, the business world has been dominated by what...
View ArticleSales Trend 7 – Facts AND Stories
This is Trend 7 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds In successful sales, facts and stories are complementary. Facts build trust,...
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The Top Ten
To wrap up the end of the financial year here in Australia, we looked at the ten most-read articles of FY2324. The results are an interesting mix of all we do at Barrett: from sales strategy to...
View ArticleThe Power of Reflection for Sales Success
In 30 seconds In a fast-paced sales environment, reflection is often overlooked. However, taking time to analyse experiences is crucial for growth. Reflection: Fosters self-awareness, improving...
View Article“Would You Like Fries With That?”
In 30 seconds Upselling is not merely about increasing a customer’s bill; it’s about adding value by offering complementary products or services that enhance the primary purchase. When done correctly,...
View ArticleThe Top Five of Q1
It’s the end of Q1 here in Australia and these have been the five most read blogs this quarter. 1) In a fast-paced sales environment, reflection is often overlooked. However, taking time to analyse...
View ArticleDeep Practice – The Path to Soft Skills & Sales Mastery
In 30 seconds Mastering soft skills, such as empathy, emotional intelligence, and active listening, is key to success in sales and service. These skills foster strong customer connections and help...
View ArticleTrend 11 – Off the shelf AND Customised
This is Trend 11 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds In B2B sales, we are seeing a trend where buyers seek quotes from salespeople...
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